INGCO tools are devoted to making professional quality tools affordable. INGCO believes that top quality refers to not only function, usability and appearance, but also efficiency, performance and maintainability. The whole INGCO team pay great attention to every detail to make INGCO tools stand on the top of the world. All the INGCO team are based in China to support the global marketing. We focus on finding partners overseas instead of setting up our own sales team. Rather than making much advertisement, we prefer to save all extra expense to maximize the benefits to partners. INGCO—Make The World In Your Hands
WARRANTY:INGCO gives 6-months parts & service warranty on the power tools, during this period, our Repair Service is normally free of charge, for details of the services provided, please refer to our warranty conditions. In case of warranty, please present the original purchase receipt or warranty card or any proof of purchase; otherwise, we cannot repair your tool free of charge.
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.