You probably have not heard about Customer Service Week, let us enlighten you.
The National Customer Service Week was established by the International Customer Service Association (ICSA, now PACE) in 1984 and proclaimed a national event by the U.S. Congress in 1992.
The purpose of the event is to let organizations recognize the job that their customer service professionals do all year round and also emphasize that customer service is a critical component in running a business.
Its noteworthy to appreciate the efforts of every customer service representatives who have given their best to ensure the continuity of excellence service especially since the pandemic.
This year celebration would span from October 5th - 9th.
We also want to say a big thank you to our dear customers for your time, patience and support.
Happy Customer Service Week